Get in Touch with Our E-commerce Experts

We respond to all inquiries within 24 hours during business days (Monday-Friday, 9 AM - 6 PM IST). For urgent matters, please contact us via WhatsApp for faster assistance.

Response Times by Channel:
• WhatsApp: Within 1 hour during business hours
• Email: Within 24 hours
• Enterprise customers: Guaranteed 4-hour response times with dedicated account managers

Absolutely! We offer personalized 30-minute demos where our product experts walk you through INFINITII's features tailored to your specific business needs.

How to Book:
• Use the contact form above
• Click the "Schedule Demo" button
• Contact us via WhatsApp or email
• Email us at sales@infinitii.in

What You'll See:
• Live inventory management across multiple platforms
• Automated listing optimization and repricing
• Real-time analytics and profit tracking
• Integration setup and automation workflows
• Custom features for your specific business model

Yes! We offer a free trial with full access to all features. No credit card required to start, and you can cancel anytime during the trial.

What's Included in Your Free Trial:
• Complete inventory management system
• Listing optimization tools with AI suggestions
• Real-time analytics and profit tracking
• Automated repricing across all channels
• Multi-marketplace synchronization
• Email and chat support
• Personal onboarding session
• Access to video tutorials and documentation

Trial Support: Our customer success team will help you set up your account, import your products, and configure automation rules to get the most out of your trial period.

We provide comprehensive, multi-layered support to ensure your success with INFINITII:

Immediate Support:
• Email and WhatsApp support for urgent issues
• Priority email response within 4 hours
• Screen-sharing sessions for real-time troubleshooting
• Emergency escalation procedures for critical issues

Onboarding & Training:
• Personal onboarding sessions with product specialists
• Step-by-step account setup and data migration assistance
• Live group training sessions and workshops
• Comprehensive video tutorial library
• Interactive knowledge base with searchable documentation

Ongoing Success:
• Dedicated Customer Success Manager for Enterprise plans
• Quarterly business reviews and optimization consultations
• Custom automation setup and workflow optimization
• Performance monitoring and improvement recommendations
• Access to beta features and early product updates

Absolutely! Our technical team specializes in custom integrations and API implementations to connect INFINITIIX.AI seamlessly with your existing business systems.

What We Can Integrate:
• ERP systems (SAP, Oracle, Microsoft Dynamics, Zoho)
• Accounting software (QuickBooks, Tally, Xero, FreshBooks)
• Custom marketplaces and B2B platforms
• Warehouse Management Systems (WMS)
• CRM platforms (Salesforce, HubSpot, Pipedrive)
• Payment gateways and financial systems
• Custom internal applications and databases

Integration Process:
• Free consultation to understand your requirements
• Technical assessment and feasibility analysis
• Custom development with dedicated project manager
• Comprehensive testing and quality assurance
• Full documentation and team training
• Ongoing maintenance and support

Contact: Email our partnerships team at support@infinitii.in for a free integration consultation and custom quote.

We support a comprehensive range of domestic and international marketplaces to help you sell everywhere your customers shop:

Major Domestic Marketplaces:
• Amazon India - Full seller central integration
• Flipkart - Inventory sync and automated repricing
• Myntra - Fashion and lifestyle products
• Paytm Mall - Order and inventory synchronization
• Ajio, Nykaa, FirstCry - Specialized category platforms

International Platforms:
• Amazon Global (US, UK, EU, Canada, Australia)
• eBay Worldwide - Multi-country selling
• Walmart Marketplace - US market access
• Etsy - Handmade and creative products
• Facebook Marketplace & Instagram Shopping

E-commerce Platforms:
• Shopify, WooCommerce, Magento, BigCommerce
• Custom online stores via API integration
• B2B platforms like IndiaMart and TradeIndia

We also support custom marketplace integrations and can connect with any platform that has an API. New marketplace integrations are added regularly based on customer demand.

Your data security is our top priority. We implement enterprise-grade security measures to protect your business information:

Security Certifications & Compliance:
• SOC 2 Type II certified - Annual third-party security audits
• GDPR compliant - European data protection standards
• ISO 27001 certified - Information security management
• PCI DSS Level 1 - Payment card data security
• Regular penetration testing and vulnerability assessments

Data Protection:
• AES-256 encryption for all data in transit and at rest
• Multi-factor authentication (MFA) for all user accounts
• Role-based access controls and permission management
• Automated daily backups with 30-day retention
• Geographic data replication for disaster recovery

Infrastructure Security:
• AWS/Azure secure cloud hosting with 99.9% uptime SLA
• 24/7 security monitoring and threat detection
• Network firewalls and intrusion prevention systems
• Regular security updates and patch management
• Zero data sharing with third parties - your data stays private

We offer flexible pricing plans designed for businesses of all sizes:

Starter Plan (₹2,999/month):
• Up to 1,000 SKUs
• 2 marketplace integrations
• Basic analytics and reporting
• Email support
• Perfect for small businesses and startups

Professional Plan (₹7,999/month):
• Up to 10,000 SKUs
• Unlimited marketplace integrations
• Advanced analytics and AI-powered insights
• Priority phone and chat support
• Automated repricing and inventory optimization

Enterprise Plan (Custom pricing):
• Unlimited SKUs and marketplaces
• Custom integrations and white-label solutions
• Dedicated customer success manager
• 24/7 priority support with SLA guarantees
• Advanced customization and reporting

All plans include: Free trial, no setup fees, month-to-month flexibility, and full access to our support team. Contact our sales team for volume discounts and custom enterprise solutions.

Data migration is seamless and fully supported by our team:

Supported Import Sources:
• Excel/CSV files with any format
• Direct marketplace API connections
• Existing inventory management systems
• ERP and accounting software exports
• Competitor platforms (we provide migration tools)

Migration Process:
• Step 1: Free data assessment and migration planning
• Step 2: Automated data mapping and validation
• Step 3: Test migration with sample data
• Step 4: Full migration with zero downtime
• Step 5: Data verification and go-live support

What We Migrate:
• Product catalogs with images and descriptions
• Inventory levels across all locations
• Pricing history and rules
• Historical sales and performance data
• Customer information and order history
• Supplier and vendor details

Migration Support: Our migration specialists handle the entire process, typically completed within 3-5 business days. No technical knowledge required from your side!